Question 1

Do you service all skin tones and hair textures?

Accepted Answer

Yes. NRBT specializes in textured hair, melanated skin, and beauty designed for long-wear performance. Every artist on our team is trained to work with a wide range of skin tones, undertones, hair textures, and curl patterns.

Question 2

Where are you located?

Accepted Answer

NRBT is based in Chicago at 110 W Kinzie St. Floor 3, Chicago, IL 60654. We provide both in-studio and onsite beauty services, and travel worldwide for weddings, events, productions, and activations.

Question 3

Do you offer bridal trials?

Accepted Answer

Yes. Bridal trials are offered as part of our bridal packages. We do not offer standalone bridal trials and reserve trial appointments for brides who have officially booked with NRBT.

Question 4

Do you provide hair extensions?

Accepted Answer

Yes. We offer hair extension packages for weddings and hair orders for all other hair services. Hair extensions are an additional cost and are not included in service pricing.

Question 5

Do you work with destination weddings?

Accepted Answer

Yes. NRBT is available for destination weddings, travel-based events, productions, and activations worldwide. Additional travel and accommodation fees may apply.

Question 6

How long do makeup and hair services last?

Accepted Answer

We specialize in beauty that performs for 12–16 hours across weddings, events, and activations.

Frequently Asked Questions

BOOKING & SCHEDULING

SERVICES & ARTISTRY

LOGISTICS & TRAVEL

TEAM & TIMELINES

PREPARATION & POLICIES

BOOKING & SCHEDULING

How do I book with NRBT?

What is the typical investment for working with NRBT?

How far in advance should I book?

Do you offer bridal trials?

Can services be added or removed after booking?

What happens after I book?

Are payments refundable?

Can I reschedule my appointment?

SERVICES & ARTISTRY

Do you service all skin tones and hair textures?

What’s included in makeup services?

What’s included in hair services?

What types of services does NRBT provide?

Do you offer makeup and hair separately?

What is included in bridal beauty services?

How long do makeup and hair services last?

Do you accommodate different makeup and hair styles?

What is the NRBT aesthetic?

Do you accommodate different hair lengths and densities?

What products does NRBT use?

Do you provide hair extensions?

Do you offer touch-up services?

What is included in touch-up services?

LOGISTICS & TRAVEL

Do you travel onsite?

Where are you located?

Do you work with destination weddings?

Do you accommodate early morning start times?

TEAM & TIMELINES

How are artists selected?

How are bridal timelines created?

How many artists will be onsite?

Do you work with large bridal parties or groups?

Do you accommodate large service counts?

What happens if an artist becomes unavailable?

Can I request a specific artist?

PREPARATION & POLICIES

What's your policy on hair extensions?

What should I do to prepare for my appointment?

What should I wear to my appointment?

What happens if someone is late?

Can I bring guests to my appointment?

Will my photos or videos be used online?

What if I have allergies or skin sensitivities?

Can NRBT refuse services?